Effective Date: February 2, 2025
Last Updated: February 2, 2025
At
Fire Protection, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our website, request a quote, or engage with our services.
We may collect and process the following types of personal information:
Contact Information: Name, phone number, email address, and business name (if applicable).
Service Details: Information related to the fire safety services you request, such as property type and specific service needs.
Payment Information: If you proceed with our services, we may collect billing details (processed securely through third-party payment providers).
Uploaded Documents: If you submit building plans, fire safety reports, or other documents for assessment.
Website Usage Data:
We collect data such as IP addresses, browser type, device information, and website interactions using cookies and analytics tools.
Cookies & Tracking Technologies: We use cookies to improve user experience, personalize content, and analyze website performance. You can control cookie preferences through your browser settings.
We use your information for the following purposes:
✅Providing Services -To process quotes, schedule assessments, and deliver fire safety solutions.
✅Customer Support - To respond to inquiries, provide service updates, and address concerns.
✅Billing & Transactions - To process payments and maintain records for financial and legal compliance.
✅Marketing & Communications - To send updates, promotions, and service-related information (you can opt out anytime).
✅Website Improvements - To analyze website usage and enhance user experience.
✅Legal & Compliance - To comply with fire safety regulations, legal obligations, and prevent fraudulent activities.
We implement strict security measures to protect your personal information:
🔒Data Encryption: Secure encryption for data storage and transmission.
🔒Access Controls: Limited access to personal data for authorized personnel only.
🔒Secure Payment Processing: Payments are handled through third-party providers that comply with industry security standards.
While we take strong precautions, no system is 100% secure. We encourage you to use strong passwords and avoid sharing sensitive information via unsecured channels.
We do not sell or rent your personal information. However, we may share data in the following cases:
With Trusted Service Providers: Third-party vendors (e.g., payment processors, IT support) that assist in delivering our services.
For Legal Compliance: If required by law, regulatory authorities, or in response to legal requests.
.In Business Transfers: If we merge, acquire, or sell assets, customer data may be included in the transaction.
All third parties handling personal data are required to maintain strict confidentiality and security standards.
You have the following rights regarding your personal data:
✔ Access & Correction: Request a copy of your personal information and update inaccuracies.
✔Opt-Out of Marketing: Unsubscribe from promotional emails via the link in our emails.
✔ Data Deletion: Request deletion of your personal data where applicable (subject to legal retention requirements).
✔ Cookie Preferences:
Manage cookie settings through your browser. To exercise your rights, please contact us at [email protected]
.
We retain personal information for as long as necessary to fulfill service obligations, comply with legal requirements, and resolve disputes. When no longer needed, data is securely deleted.
Our website may contain links to third-party websites (e.g., payment processors, industry resources). We are
not responsible
for their privacy practices. Please review their privacy policies before providing personal data.
We may update this policy periodically to reflect changes in regulations or business practices. The latest version will always be available on our website. We encourage you to review it regularly.
If you have any questions about this Privacy Policy or how your information is handled, please contact us at:
📧
Email:
📍
Address:
6 Data Crescent
Ormonde
Gauteng
📞Phone: +27 63 650 6224
By using our website or services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.