Effective Date: February 2, 2025
Last Updated: February 2, 2025
At Fire Protection, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our website, request a quote, or engage with our services.
Welcome to Fire Protection
By accessing our website and engaging in our fire safety services, you agree to the following Terms & Conditions. Please read them carefully before using our services.
“Company” refers to Fire Protection, including its employees, contractors, and representatives. “Client” refers to any individual, business, or entity using our services.
“Services” refer to all fire safety assessments, fire stopping installations, surveys, maintenance, and related work provided by the Company.
“Agreement” refers to the contract formed between the Client and the Company upon acceptance of services.
2.1. The Company provides fire safety services, including but not limited to:
✔ Fire Risk Assessments
✔ Fire Door Inspections & Replacements
✔ Fire Stopping Installation & Surveys
✔ Fire Extinguisher Maintenance
✔ General Fire Safety Consultations
2.2. All services will be performed in compliance with industry standards and applicable fire safety regulations.
2.3. The Company reserves the right to decline services if the project falls outside our expertise, operational area, or legal capacity.
3.1. Quotes provided are estimates only and may be subject to adjustments based on a site visit, additional requirements, or unforeseen complications.
3.2. All quotes are valid for [7] days from the date of issue. Prices may change after this period.
3.3. A deposit or full payment may be required before services commence, depending on the nature of the work.
3.4. The final price will be confirmed in a formal agreement before work begins.
4.1. Payments must be made in full according to the agreed terms outlined in the invoice.
4.2. Accepted payment methods include [list payment options, e.g., bank transfer, credit card, etc.]
4.3. Late payments may incur penalties, interest charges, or suspension of ongoing services.
4.4. If payment is not received within the specified timeframe, the Company reserves the right to take legal action to recover outstanding amounts.
5.1. Clients may cancel services before the scheduled service date. However, cancellation fees may apply depending on the time frame.
5.2. Refunds will only be issued for cancellations made within the allowed period, and subject to a deduction for administrative costs.
5.3. If work has already commenced, refunds will not be available, but the Client may request modifications to the service scope.
5.4. The Company reserves the right to cancel services due to unforeseen circumstances, such as safety concerns, regulatory changes, or non-payment. In such cases, the Client will receive a full or partial refund, depending on work completed.
6.1. The Client must provide accurate information regarding the site, building specifications, and fire safety concerns.
6.2. The Client must ensure safe and timely access to the property for site visits, inspections, and installations.
6.3. Any delays caused by the Client (e.g., lack of access, incomplete information) may result in additional charges.
6.4. The Client must comply with fire safety recommendations provided by the Company to maintain compliance.
7.1. While the Company takes every precaution to ensure fire safety compliance,
we do not guarantee that fires or related incidents will not occur.
7.2. The Company shall not be held liable for any damages, injuries, financial losses, or legal consequences
arising from fire incidents, misuse of safety equipment, or failure to follow fire safety recommendations.
7.3. Warranties apply only to materials and workmanship and will be provided during installation. Misuse, tampering, or third-party alterations void any warranty.
7.4. The Client agrees to indemnify the Company against any claims, liabilities, or losses related to fire safety issues beyond our direct control.
8.1. The Client is responsible for ensuring their property complies with fire safety laws and for obtaining necessary permits where required.
8.2. The Company follows all relevant fire safety regulations and best practices but is not responsible for changes in local or national laws that may affect compliance after service completion.
9.1. Any personal or business information shared with the Company will be kept strictly confidential and used only for service purposes.
9.2. The Company adheres to data protection laws and will not share Client information with third parties unless required by law or agreed upon in writing.
9.3. For more details, please refer to our [Privacy Policy]
.
10.1. The Company shall not be held liable for delays or failure to perform services due to unforeseen circumstances beyond our control, including but not limited to:
Natural disasters (fires, floods, earthquakes)
Government regulations or lockdowns
Labor strikes or material shortages
Technical failures or power outages
10.2. In such cases, the Company will make reasonable efforts to reschedule or refund affected services.
11.1. If any disputes arise, the Client agrees to attempt good-faith negotiation before pursuing legal action.
11.2. If an agreement cannot be reached, disputes will be settled through [Arbitration / Mediation] in accordance with [Applicable Jurisdiction] laws.
12.1. The Company reserves the right to modify these Terms & Conditions at any time. Updated terms will be posted on our website.
12.2. Continued use of our services after changes have been made constitutes acceptance of the updated terms.
For any questions regarding these Terms & Conditions, please contact us at:
Email:
📍
Address:
6 Data Crescent
Ormonde
Gauteng
📞Phone: +27 63 650 6224
By using our website or services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.